Terms of the Artcloud webshop table of Contents:
01 - Definitions Article
02 - Identity of the entrepreneur
03 - Applicability Article
04 - The offer Article
05 - The contract Article
06 - Right Article
07 - Costs in case of withdrawal Article
08 - The price Article
09 - Compliance and Warranty Article
10 - Delivery and implementation Article
11 - Payment Article
12 - Disputes Article
13 - Additional or different terms
Article 01 – Definitions In these conditions apply:
1. Grace period: The period within which the consumer can exercise his right of withdrawal;
2. Consumer: the natural person not acting in the exercise of professional or business and a distance contract with the entrepreneur;
3. Day: calendar;
4. Durable medium: any means that the consumer or business that enables information to him personally is directed to store in a way that future consultation and unaltered reproduction of the stored information.
5. Right of withdrawal: the ability for consumers to see within the waiting period of the contract;
6. Entrepreneur: the natural or legal products and / or services to consumers;
7. Distance contract means an agreement in the framework of a system organized by the entrepreneur for distance selling of products and / or services until the conclusion of the agreement exclusive use of one or more communication techniques distance; 8. Technology for distance communication: means that can be used to conclude a contract, without the consumer and trader being in the same room.
Article 02 - Identity of the entrepreneur
Artcloud - r.c.van minnen bv
H. Cleyndertweg 178,
NL - 1025EJ Amsterdam
home: +316 2040 4692
Email: info@artcloud.eu
Commercial Register: 09112281
VAT identification number: 808811289
Article 03 – Applicability
1. These general conditions apply to every offer of the entrepreneur and any agreement reached at a distance between businesses and consumers.
2. Before the distance contract is concluded, the text of these general conditions made available to the consumer. If this is not reasonably possible, before the contract is concluded at a distance, indicate that the general conditions for inspection at the trader's premises and be sent free of charge as soon as possible at the request of the consumer.
3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these terms and conditions electronically will be made available to the consumer in such a way that by the consumer in a simple way can be stored on a durable data storage medium. If this is not reasonably possible, before the distance contract is closed, will indicate where to be aware of the general conditions electronically and that they will be sent free of charge at the request of the consumer electronically or otherwise.
4. In the event that besides these general conditions also specific product or service conditions apply, the second and third paragraph shall apply and the consumer can continue in the event of conflicting terms rely on the applicable provision for him This is the most favorable.
Article 04 - The offer
1. If an offer has a limited duration or subject to conditions, this will be explicitly stated in the offer.
2. The offer includes a complete and accurate description of the products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If the contractor uses these images are a true reflection of the products and / or services. Obvious mistakes or errors in the offer binding on the entrepreneur.
3. Each offer contains such information that is clear to the consumer what rights and obligations which are attached to accepting the offer. This concerns in particular: ~ the price including taxes; ~ any costs of delivery; ~ how the agreement will be achieved and what actions they require; ~ apply whether or not the right of withdrawal; ~ the method of payment, delivery or performance of the contract; ~ The deadline for accepting the offer, or the deadline for adhering to the price; ~ whether the contract is filed after conclusion, and if so, how this can be accessed by the consumer; ~ the way the consumer to conclude the agreement can check the information provided by him under the contract and repair if necessary; and ~ the conduct to which the trader is subject and the way the consumer can consult these codes electronically.
Article 05 - The contract
1. The agreement is subject to the provisions of paragraph 4, concluded at the time of the consumer accepts the offer and meet the corresponding conditions.
2. If the consumer has accepted the offer electronically, the trader will immediately acknowledge electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed by the operator, the consumer may rescind the contract.
3. If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transfer of data and ensure a safe web environment. If the consumer can pay electronically, the trader will take appropriate safety precautions.
4. The entrepreneur can - within the law - inform or the consumer can meet its payment obligations, and of all those facts and factors that are important to a sound conclusion of the distance contract. If the operator under this investigation was justified in order not to enter into the agreement, he is entitled to refuse or to attach special conditions to implement an order or request.
5. The entrepreneur will the product or service to the consumer the following information in writing or in such a way that it can be stored in an accessible manner to the consumer on a durable medium to send:
a. the address of the establishment of the business where consumers can lodge complaints;
b. the conditions and how the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
c. information about guarantees and after sales service;
d. the data included in article 4 paragraph 3 of these conditions, unless the operator this information already provided to the consumer before the execution of the agreement.
Article 06 - Right
1. When purchasing products, the consumer can terminate the contract without giving any reason within 14 days. This period commences on the day following receipt of the product by the consumer or a pre-designated by the consumer and the entrepreneur announced representative.
2. During this period the consumer will treat the product and packaging. He will be the product only to unpack or use as necessary to assess whether he wishes to retain the product. If he exercises his right of withdrawal, he will return the product with all accessories and in original condition and packaging to the entrepreneur, according to the reasonable and clear instructions provided by the entrepreneur.
Article 07 - Costs in case of withdrawal
1. If the consumer exercises his right of withdrawal, (at most) the cost of return shipping cost.
2. If the consumer has paid an amount, the entrepreneur this amount as soon as possible but no later than 30 days after the return, refund.
Article 08 - The price
1. During the period mentioned in the offer have not increased the prices of the products and / or services, except for price changes due to changes in VAT rates.
2. Notwithstanding the preceding paragraph, the business products or services whose prices are subject to fluctuations in the financial market and where the entrepreneur has no control, at variable prices. These fluctuations and the fact that any price targets, are at the offer.
3. The prices mentioned in the offer of products or services include VAT.
4. Coupons can not be combined with other discounts.
Article 09 - Compliance and Warranty
1. The Entrepreneur guarantees that the products and / or services meet the contract specifications stated in the offer, the reasonable requirements of reliability and / or usability and the existing laws on the date of the conclusion of the contract provisions and / or government regulations. If agreed, the entrepreneur also ensure that the product is suitable for other than normal use.
2. By the trader, manufacturer or importer does not affect the legal rights and claims that the consumer may invoke under the contract against the trader.
Article 10 - Delivery and implementation
1. The trader will take the greatest possible care when receiving and implementing orders for products and when assessing applications for services.
2. The place of delivery is the address that the consumer makes known to the company.
3. Subject to what is stated in Article 4 of these terms and conditions, the company accepted orders expeditiously within 30 days unless a longer delivery period. If delivery is delayed or if an order is not or only partially carried out, the consumer receives them no later than 30 days after placing the order. The consumer in this case the right to terminate the agreement without penalty.
4. In case of dissolution in accordance with the preceding paragraph, the operator the amount that consumers paid as soon as possible but no later than 30 days after repudiation.
5. If delivery of an ordered product proves impossible, the trader will endeavor to provide a replacement article. By the delivery will be that a replacement item is delivered in a clear and comprehensible manner. For replacement items right of withdrawal can not be excluded. The cost of return shipment are borne by the entrepreneur.
6. The risk of damage and / or loss during shipment of products rests with the consumer.
Article 11 – Payment Payment is made in advance by:
1. Paypal / credit card
2. Bank Transfer
3. Cash on pickup
Article 12 - Disputes
1. Contracts between the entrepreneur and the consumer of these terms refer only to Dutch law.
Article 13 - Additional or different terms
Additional or different provisions of these terms may not be to the detriment of consumers and should be recorded in writing or may be such that these by the consumer in an accessible manner stored on a durable medium.